English

Português

Español

Customer login / Get your voucher


TERMS BY COMPANY

SadoRent
Terms and Conditions

All prices in Euros are final, no hidden costs.

These special prices available only thru the Internet, cannot be combined with any other promotions, and are only available to persons that reside outside Portugal and are arriving by plane, train or ship.

INCLUDED IN YOUR PRICE

CDW comprehensive insurance, subject to an excess / deductible

Third party liability

Theft protection

5000 Kms / month

Cancellation fee

Airport taxes

VAT Portuguese taxes

Hotel delivery in cities where SADORENT has stations (except July and August)

OPTIONAL EXTRAS

Out of hours charges

Optional car equipment

Optional waivers (PAI – Personal Accident Insurance, WDW – Windows Damage Waiver)

Additional driver

Returned dirty vehicles, parkings, damages and relateds (negligent or involuntary)

One way rentals and car delivery/collection changes

Cross borders unrestricted circulation

Full tank of fuel

Wi-Fi: € 6.15 per day (only works in Portugal)

E-Toll: € 1.85 per day, maximum € 18.50 plus tolls (some tolls may arrive after you finish the rental)

Insurance

Super CDW daily surcharge per SadoRent’s categories/groups is possible under consultation.

Note: even with Super CDW insurance and in case of an accident client is always responsible for 10% of the excess / deductible amount. Let's say the excess is € 1,100, client must pay € 110.00 for example. This is called an accident management fee.

 Included CDWAdditional for TWAdditional for SCDWSuper CDWDeposit
 Franquia / ExcessDaily rateDaily rateFranquia / ExcessUsually via credit card
Economic    
A € 800.00 € 10.00 € 10.00 € 80.00 € 350.00
AA € 850.00 € 10.00 € 10.00 € 85.00 € 350.00
B € 850.00 € 10.00 € 10.00 € 85.00 € 350.00
B+ € 1,000.00 € 12.00 € 12.00 € 100.00 € 350.00
BB1 & BB2 € 1,100.00  € 12.00 € 12.00 € 110.00 € 350.00
€ 1,200.00 € 13.00  € 13.00 € 120.00 € 500.00
C € 850.00 € 10.00 € 10.00 € 85.00 € 350.00
DD € 1,000.00 € 12.00 € 12.00 € 100.00 € 350.00
DD € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
E € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
Compacts     
DSW € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
F € 1,200.00 € 13.00 € 13.00 € 120.00 € 400.00
F2 € 1,200.00 € 13.00 € 13.00 € 120.00 € 400.00
FUN € 1,200.00 € 13.00  € 13.00 € 120.00 € 400.00
ESW € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
H € 1,900.00 € 14.00 € 14.00 € 190.00 € 400.00
HSW € 1,900.00  € 14.00 € 14.00 € 190.00 € 400.00
Intermediate / Superior
I € 2,100.00 € 15.00  € 15.00 € 210.00 € 1,000.00
II € 2,200.00 € 18.00 € 18.00 € 220.00 € 1,000.00
ISW € 2,100.00 € 15.00 € 15.00 € 210.00 € 1,000.00
J € 2,800.00 € 18.00 € 18.00 € 280.00 € 1,500.00
L € 2,200.00 € 18.00 € 18.00 € 220.00 € 1,000.00
LSW € 2,500.00 € 20.00 € 20.00 € 250.00 € 1,500.00
N € 2,800.00 € 20.00 € 20.00 € 280.00 € 1,500.00
NN € 3,000.00 € 22.00 € 22.00 € 300.00 € 1,500.00
NN+ € 3,500.00 € 25.00 € 25.00 € 350.00 € 2,000.00
Convertibles
O € 2,500.00 € 18.00 € 18.00 € 250.00 € 2,000.00
OO € 2,800.00 € 22.00 € 22.00 € 280.00 € 2,000.00
Monovolumes 
MV € 2,500.00 € 20.00 € 20.00 € 250.00 € 2,000.00
MVP € 3,000.00 € 22.00 € 22.00 € 300.00 € 2,000.00
MVP+ € 3,500.00 € 25.00 € 25.00 € 350.00 € 2,000.00
Minibus     
G1 € 2,000.00 € 18.00 € 18.00 € 200.00 € 1,500.00
G2 € 2,500.00 € 20.00 € 20.00 € 250.00 € 1,500.00

Other Insurances

PAI - Personal Accident Insurance: € 4.75 per day.

WDW - Windows Damage Waiver: € 2.00 per day.

Security Deposit & Payment Policy

When renting a car, it will be required to customer to put down a local deposit, using embossed credit card. This deposit is also intended to cover the excess, which usually constitutes a maximum liability in the event happening to the car during the hiring period. Customer will be required to pay for any damage, including tire and windscreen, which occurs to the rental vehicle up to the excess amount.

Acceptable methods of payment are:

  • credit cards (MasterCard, Visa, American Express, Diners club, Discover, JCB, Visa Electron)
  • debit cards allowed (Multibanco, Visa Electron, Maestro)
  • cash allowed

Rental periods are accounted each 24 hours.

All monetary values include VAT that may legally change.

Drivers Policy

General requirements: All drivers must have driver's license for at least 1 year minimum, and has to be in possession of his own valid driving license for at least 1 year.

Age requirements: Minimum age of driver is 25 years for all car groups. There is no maximum rental age.

Young driver fee: It is possible drivers between 21 and 24 years old for a fee of € 20.00.

Additional driver: Costs € 20.00. Additional drivers must meet the same requirements as the primary driver. Additional driver will be per rental. Maximum 2 additional drivers allowed.

Optional Extras

The optional extras are subject to availability.

Booster / baby / child seat: € 5.00 per day to a maximum of € 60.00 per rental.

Minimum Rental

Three days.

Mileage Policy

5000 kilometers per month. Above that there will be a charge of € 0.25 per km.

Fuel Policy

Policy: Vehicles are usually hired out with few fuel and expected to be brought back as hired.

Refunds: No refunds will be given for unused fuel.

Wrong fuel: If client used the wrong fuel when filling the car, will be charged the full amount of repair cost.

GPS Policy

GPS navigator costs € 8.00 per day to a maximum of € 100.00 per rental. Subject to availability.

Delivery / Collections Policy

Delivery / pick up in locations different from our chain of car stations needs specific consultation to SadoRent.

Delivery / collection service is within city limits. Outside city limits there will be a charge of € 30.00 per service.

Service is each way.

If booking a car for collection at an airport location, customer must provide a flight number for his arrival. If neither a flight number nor a mobile telephone is provided, and customer are late then it is possible the booking be cancelled or an out of hours charge may be applied.

Delivery / collection to hotels within cities where SadoRent has offices: € 30.00 in July and August. All other months the hotel delivery will be free.

Out of hours is from Monday to Sunday 20:00 – 7:59 and also, for all day long (bank) holidays, 24 and 31 December.

Airport Surcharge

Delivery / pick up or collect / drop off at the airport (Meet & Greet): € 0.00 - € 30.00

The Meet & Greet Service is a SadoRent assistant holding a small billboard with customer name printed on it that waits for him at the airport arrivals.

Roadside Assistance

24/7 road assistance is available for customer. A call-center will receive his phone call and will be immediately focusing on trying to help him in the best way.

One-Way Rentals Policy

Domestic one ways are usually allowed with previous request. Domestic one ways are allowed to SadoRent car stations and Lisbon and Porto airports.

One-way fees: € 100.00 except SadoRent Porto to SadoRent Évora or SadoRent Évora to SadoRent Porto which is € 170.00.

Out of Hours Fees

Out of hours service whenever possible is allowed. Cost is € 30.00.

An additional charge of will be applied to any vehicles collected after office hours. This is the price for pick-up. The same price is also for drop-off if customer wants us to be there after / before opening / closing hours. After hour fee is the same for all locations.

On weekends and holidays most of car stations are closed. An out of hours charge is also applied on that after hours / days:

National holidays

Fixed days – Jan 1, Apr 25, May 1, Jun 10, Aug 15, Oct 5, Nov 1, Dec 1 and 8, Dec 25.

Mobile days - Carnival (tend to be on Feb), Holy Friday, Easter Day (both tend to be on Apr) and Corpus Christi (tend to be on Jun).

Municipal holidays

Fixed days - Jun 13 (Lisbon, Benfica, Estoril), Jun 23 (Almada), Jun 24 (Porto), Jun 28 (Barreiro), Jun 29 (Cacém, Évora, Montijo), Set 15 (Setúbal), Odivelas (19 Nov). 

Mobile days – Ascension of Jesus (Vila Franca de Xira – tend to be on May).

Note: Government is thinking in ending some holidays. If so, some holiday dates, will be regular working days.

Cross Border Policy

Cross border rentals are allowed to Spain, need a pre-authorization and need to be mentioned on the rental contract.

Cross border fee to include CDW and 24-hour road assistance costs € 73.80.

Cleaning

If the vehicle is returned in an unacceptable state, and the interior of the vehicle is unacceptably dirty and in need of extra cleaning or repair costs (cigarette burns on seating etc.), a minimum "Extra cleaning" charge of € 35.00 will apply.

Other Terms and Conditions

At our car stations swift touristic elucidations can be provided as well as itineraries/roads and weather forecasts.

Car rental activity works with vehicle types (grouped characteristics). No specific car models and brands can be assured by SadoRent.

No credits will be given if clients return cars before the due date on contract.

Loss of key: Loss of car keys or vehicle documents will be charged.

Driver negligence: Any damage to the vehicle done by driver's negligence (burnt clutch, damage due the driving on unsealed roads, parking the car on high sidewalk curbs, etc.) will be charged to the client for the full amount of the repair cost.

Parking and speeding fines: Parking and speeding fines will be charged the full amount to the client plus eventual administrative costs.

 

Important

In case of accident: where the driver is found at fault, the insurance companies decline any or all responsibility for that driver of all damages caused to the hired vehicle or to third parties whenever it is detected that the driver was driving under the influence of alcohol, narcotics, drugs, toxic products or by insanity of the driver or by a driver not in the contract.

Also if the client uses the car in sportive competitions, races, rallies, challenges, contests, bets, etc. Even if the car’s driver is not under the influence of any of the above items but by any means whatsoever destroys our car by his own fault, we shall not refund any amount for the time left to complete the rental. We will only give another car against a large deposit that may cover eventual damages that may be caused to the new car.

Pricing Policy

Please note that prices published on this website are subject to amendment at any time. Prices of extra fees may also be changed at any time without notice.

Prices are fixed in Euros at the day of pick-up and if paid by US credit card (billed in US$) the final price in USD may slightly deviate due to fluctuations in exchange rate at the time of billing submitted to credit card company. We decline responsibility for value variations in the US Dollar against any currencies.

Credit Card Security Deposit

When you rent a car in Portugal a pre-authorization is required for the excess / deductible / franquia amount of the vehicle (See excess / deductible / franquia values). To avoid any responsability on this excess / deductible / franquia, we recomend that you buy the Super CDW.

If a pre-authorization is not left, then the purchase of additional insurances are mandatory to reduce the excess / deductible / franquia to a minimum. If the excess / deductible / franquia is not reduced to zero, a pre-authorization is required for the reduced excess amount.

Even with Super CDW and even on small rentals please make sure your credit card has at least € 500.00 credit line as they will block this amount to cover minimum deductible / fuel and in case you need to extend the rental.

Please note that some rental companies do not accept American Express.

Cancellation

We do not charge for cancellations if client cancels at least 7 days before arrival date on voucher. Just advise us for the new dates and we will calculate the new value. We do not give credits or refunds if client returns the car (early drop-offs) before the time of departure on the voucher after the rental is started. In case of overbooking by the car company our maximum lialibity is the value of our voucher and you must call us as we are always able to get the car at another company. All refunds will be done thru Paypal only.

How can you offer cars at such discounted prices?

For two reasons. First, we have teamed up with the biggest car rental in Portugal who have negotiated these favorable rates. Second, we use the internet to do all the transactions which cuts our cost considerably.

Who created Portugal-auto-rentals.com ?

The service was developed by Brinkleys Systems S.A. an Internet company that specializes in online car reservation systems. For a list of other country services, please write to us.

Driving speed limits

Towns: 31mph (50kmh), outside built-up areas: 56/62mph (90/100kmh), motorways: 74mph (120kmh)

Drinking and driving

Blood alcohol limit is 50mg. at official tram stops, overtaking is forbidden until passengers have finished entering or leaving the tram.

Other prohibitions

Carrying gas cans in cars is forbidden. Do not use the horn except to warn of danger. Park on the right. Give way to the right. Tolls and fine are clients responsabilities

Travel to other countries

Travel to Greece, Morocco or any country involved in war is prohibited. Travel to any country outside western Europe must be requested in advance. Travel to Spain requires a Special Insurance. Please call us for details.

Advise From Us

On arrivals do note that car companies attendants are very aggressive selling extras insurances and other extras and also upgrades to bigger cars but please note that this will duplicate the amount of rental so use your own good judgment please.

An International Driver’s License (IDL) is required if the renter’s national driver’s license is not in Roman alphabet (i.e. Arabic, Greek, Russian or Chinese). International driver's license must be accompanied by the original domestic license of the driver. UK license holders must present both the photocard and its paper counterpart at the time of rental.

If you do not present any of the documents listed above, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to release the vehicle and no funds will be reimbursed to you. Make sure you have a large enough limit to cover the excess. Car companies will only accept original documentation. Copies of documents are not accepted.

Please note that if you collect or return your vehicle outside the pick-up / drop-off time and date booked, additional charges may be applicable. Please also note that the vehicle may not be available if you arrive late to the rental desk. If the vehicle is not released due to a late arrival no funds will be reimbursed. In the event of a delay please contact the rental provider directly.

Quotes are valid for 24 hours only - also note that Automatic cars, Vans and Cabriolets should be requested and booked well in advance as they are sold out months in advance. To confirm your quote you must book it on website or reply to this email with name, address, phone and flight arrival information please.

Car hire in Lisbon - Car hire in Algarve - Car hire in Faro - Car hire in Oporto - Car hire in Madeira