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Hertz
Terms and Conditions

All prices in Euros are final, no hidden costs.

These special prices available only thru the Internet, cannot be combined with any other promotions, and are only available to persons that reside outside Portugal and are arriving by plane, train or ship.

INCLUDED IN YOUR PRICE

CDW (Collision Damage Waiver) insurance, subject to an excess / deductible

TP

Free road taxes (do not confuse with tolls please)

Theft and fire insurance

Unlimited mileage / kilometers

Airport taxes and service charges

23% VAT Portuguese taxes

24-hours roadside assistance in Portugal and Western Europe

National one way: FREE on rentals over 7 days

Young driver: FREE between 21 and 24 years old

Second driver: FREE

OPTIONAL EXTRAS

PAI (Personal Accident Insurance): € 6.50 per day

Super PAI: Not available

Booster seat: € 10.00 per seat per rental

Child seat: € 10.00 per day, maximum € 100.00 per rental

Extra drivers: Second driver FREE, additional driver € 6.00

After hours fees: If you arrive after hours, € 35.00

Hotel Delivery: € 20.00

GLASS/TYRES 4,50 EUROS PER DAY

GPS: € 15.00 per day; 7 days, € 75.00; € 150.00 per month

Wi-Fi: € 6.00 per day

Young Driver: € 9.00 per day, maximum € 90.00 if you are less than 25 years of age

e-Toll: € 1.50 per day, maximum € 15.00 + VAT + Tolls

All extras please add 23% VAT

Insurance

Rates included public liability and property damage, fire and theft of the car (luggage is not included or any items inside the vehicle). Theft of your personal property left in a hire vehicle is not covered by your vehicle insurance.

Insurance Excess Amount (Deductible)

The hirer is responsible up to a predetermined amount for the first x Euros of damage to the insurance for damage to the vehicle which may include windscreen, glass, tire or wheel damage and keys locks. This is the only liability in the event of an accident.

If client doesn’t buy the Super CDW will be responsible up to:

Group A, Y € 1250.00
Group B, Y € 1250.00
Group X, N € 1650.00
Group C, D € 2000.00

Group T

€ 2500.00

Group  I, J, M,    ,   

€ 2500.00
Group G, Q, P, W,E € 3000.00

Group  L

Group F

Group K

€ 4500.00

§5000.00

§3500.00

Super CDW

Super CDW is only available on at least 3 days rentals and with drivers over 25 to 65 years old.

Super CDW to avoid excess costs:

Group A, B € 16.00 per day
Group Y, X,  € 16.00 per day
Group C, D, N, W  € 17.00 per day
Group I, J, M, T, E,P   € 19.00 per day
Group G, Q,  € 22.00 per day
Group F € 28.00 per day
Group E, P € 19.00 per day

P.A.I (Personal Accident Insurance)

PAI is insurance which covers the lives of the driver and the occupants of the hired vehicle. Costs € 6.00 per day.

Accidents

Note that Hertz now charges a administrative fee of € 70.00 in case the client / renter has a loss / an accident.

Security Deposit & Payment Policy

A deposit will be required in a form of a credit card like Visa / MasterCard / Amex. No debit cards / Electron cards are accepted for security deposit.

Again: Debit cards are only accepted for payment and will NOT be accepted for the security deposit. A major credit card is a MUST for the security deposit.

Cash rentals are not possible.

The mentioned values on this sheet are subject to the legal tax 23% (VAT) and can be changed without further notice.

Important: A credit card fee of € 4.00 + VAT will be applied for transactions with credit card as method of payment.

Hertz's maximum liability to its customers shall not exceed the value of the car rental price paid by the customer.

You will also be asked to leave a security deposit for a full tank of fuel as all cars come full of gasoline or diesel depending of the car type.

Drivers Policy

Additional drivers: Second driver is FREE - after that will be € 6.00 per day up to a maximum of € 60.00. All drivers must be present at time of delivery.

General requirements: Drivers must have a valid driver's license, passport and a major credit card in their name. Luxury cars (Group F) MUST have two credit cards (1 GOLD) for security reasons.

Age requirements: The minimum rental age is 21 years of age. No maximum age restrictions apply. All drivers have to be at least 21 years old (1-year driving experience) to drive cars in Economy groups. Compact / Intermediates cars needs to be 25 years old. 9 and 7 passengers cars required to be 25 years old. Luxury cars (Group F) must be over 30 years old.

Under age / young drivers: Must pay a fee of € 8.26 per day up to a max. of € 82.60 per rental

Minimum Rental

Cars must be booked at least 3 days in advance minimum.

Fuel Policy

Car must be returned full or they will charge € 16.00 penalty + missing fuel.

Fleet

Our cars are new and in tip top condition. Our fleet is changed twice a year with 24-hour road assistance. Automatic cars and vans are generally rented less frequently than passenger cars and may be slightly older for this reason.

We have one of the widest selection of cars of any car rental fleet in Portugal with offices at main Portuguese airports (Lisbon, Porto, Faro and Funchal) plus 45 locations through the country. Our service is on time, friendly, and hassle free. Cars are available inside the arrival halls at all 4 Portuguese airports.

GPS Policy

  • Per day: € 15.00
  •  7 days: € 75.00
  • Per month: € 150.00

GPS cannot be guaranteed and may be charge a fee if returned in a different location.

Tolls

Road taxes are the vehicle license fees which are FREE. Do not get confused with road tolls: if you pass thru road tolls you must pay tolls.

Clients are responsible for tolls and fines. Hertz charges an administrative fee of € 25.00 per fine.

Delivery / Collections Policy

Hotel deliveries costs € 25.00 within cities where Hertz has offices.

One-Way Rentals Policy

Free one-ways within Portugal for rentals 3 days or more. Otherwise, Hertz charges € 80.00.

Out of Hours Fees

After-hours late arrival / returns fee is € 35.00.

Cross Border Policy

Travel to any country outside western Europe must be requested in advance.

Travel to Spain and Western European Countries are OK but must tell us if that’s the case.

Cleaning

Car must be returned in same conditions as was delivered to client or Hertz will charge a cleaning fee.

 

Important

In case of accident: where the driver is found at fault, the insurance companies decline any or all responsibility for that driver of all damages caused to the hired vehicle or to third parties whenever it is detected that the driver was driving under the influence of alcohol, narcotics, drugs, toxic products or by insanity of the driver or by a driver not in the contract.

Also if the client uses the car in sportive competitions, races, rallies, challenges, contests, bets, etc. Even if the car’s driver is not under the influence of any of the above items but by any means whatsoever destroys our car by his own fault, we shall not refund any amount for the time left to complete the rental. We will only give another car against a large deposit that may cover eventual damages that may be caused to the new car.

Pricing Policy

Please note that prices published on this website are subject to amendment at any time. Prices of extra fees may also be changed at any time without notice.

Prices are fixed in Euros at the day of pick-up and if paid by US credit card (billed in US$) the final price in USD may slightly deviate due to fluctuations in exchange rate at the time of billing submitted to credit card company. We decline responsibility for value variations in the US Dollar against any currencies.

Credit Card Security Deposit

When you rent a car in Portugal a pre-authorization is required for the excess / deductible / franquia amount of the vehicle (See excess / deductible / franquia values). To avoid any responsability on this excess / deductible / franquia, we recomend that you buy the Super CDW.

If a pre-authorization is not left, then the purchase of additional insurances are mandatory to reduce the excess / deductible / franquia to a minimum. If the excess / deductible / franquia is not reduced to zero, a pre-authorization is required for the reduced excess amount.

Even with Super CDW and even on small rentals please make sure your credit card has at least € 500.00 credit line as they will block this amount to cover minimum deductible / fuel and in case you need to extend the rental.

Please note that some rental companies do not accept American Express.

Cancellation

We do not charge for cancellations if client cancels at least 7 days before arrival date on voucher. Just advise us for the new dates and we will calculate the new value. We do not give credits or refunds if client returns the car (early drop-offs) before the time of departure on the voucher after the rental is started. In case of overbooking by the car company our maximum lialibity is the value of our voucher and you must call us as we are always able to get the car at another company. All refunds will be done thru Paypal only.

How can you offer cars at such discounted prices?

For two reasons. First, we have teamed up with the biggest car rental in Portugal who have negotiated these favorable rates. Second, we use the internet to do all the transactions which cuts our cost considerably.

Who created Portugal-auto-rentals.com ?

The service was developed by Brinkleys Systems S.A. an Internet company that specializes in online car reservation systems. For a list of other country services, please write to us.

Driving speed limits

Towns: 31mph (50kmh), outside built-up areas: 56/62mph (90/100kmh), motorways: 74mph (120kmh)

Drinking and driving

Blood alcohol limit is 50mg. at official tram stops, overtaking is forbidden until passengers have finished entering or leaving the tram.

Other prohibitions

Carrying gas cans in cars is forbidden. Do not use the horn except to warn of danger. Park on the right. Give way to the right. Tolls and fine are clients responsabilities

Travel to other countries

Travel to Greece, Morocco or any country involved in war is prohibited. Travel to any country outside western Europe must be requested in advance. Travel to Spain requires a Special Insurance. Please call us for details.

Advise From Us

On arrivals do note that car companies attendants are very aggressive selling extras insurances and other extras and also upgrades to bigger cars but please note that this will duplicate the amount of rental so use your own good judgment please.

An International Driver’s License (IDL) is required if the renter’s national driver’s license is not in Roman alphabet (i.e. Arabic, Greek, Russian or Chinese). International driver's license must be accompanied by the original domestic license of the driver. UK license holders must present both the photocard and its paper counterpart at the time of rental.

If you do not present any of the documents listed above, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to release the vehicle and no funds will be reimbursed to you. Make sure you have a large enough limit to cover the excess. Car companies will only accept original documentation. Copies of documents are not accepted.

Please note that if you collect or return your vehicle outside the pick-up / drop-off time and date booked, additional charges may be applicable. Please also note that the vehicle may not be available if you arrive late to the rental desk. If the vehicle is not released due to a late arrival no funds will be reimbursed. In the event of a delay please contact the rental provider directly.

Quotes are valid for 24 hours only - also note that Automatic cars, Vans and Cabriolets should be requested and booked well in advance as they are sold out months in advance. To confirm your quote you must book it on website or reply to this email with name, address, phone and flight arrival information please.

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