Terms and Conditions
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Ilha Verde Terms and Conditions - Azores - Ask Carlos!
Why Choose Ilha Verde Through Portugal Auto Rentals?
Ilha Verde is the leading car rental company in the Azores, with offices on all islands. With 25+ years of experience, I have negotiated special rates you won't find anywhere else. All prices are final with no hidden costs.
Exclusive Online Rates - Available only through advance online booking at Portugal Auto Rentals. These special rates are only for residents outside Portugal arriving by plane, train or ship.
What's Included in Your Rental
- CDW (Collision Damage Waiver) - Subject to excess (see table)
- Unlimited Mileage - Drive as much as you want
- Road Taxes - Included (don't confuse with tolls)
- Airport Taxes - Included
- 16% VAT - Azores rate included
- Free Delivery - To your hotel in Ponta Delgada and other islands
- 24-Hour Roadside Assistance - Included
Optional Extras Available
- Child Seat - €5.95/day, max €59.50
- Additional Driver - €29.50 per rental (flat fee)
- PAI (Personal Accident Insurance) - €5.90/day
- GPS - €11.80/day, max €106.20
- Out of Hours - €31.65 (start of rental only)
- Super CDW - Eliminates excess (see table)
- Glass & Tires Coverage - SEPARATE from Super CDW (see table)
- Young Driver (18-22 years) - €2.60/day, max €26.00
- Fuel Deposit - €100.00
- Refueling Fee - €11.70 + missing fuel
- Fine Handling - €35.40
- Accident Management Fee - €59.00
Excess, Super CDW & Glass/Tires Table
| Car Group | CDW Excess | Super CDW/day | Glass & Tires/day |
|---|---|---|---|
| A, B | €1,200 | €19.70 | €10.00 |
| C | €1,300 | €20.40 | €11.00 |
| D, F, R | €1,500 | €21.90 | €12.60 |
| I, P | €1,600 | €22.40 | €13.00 |
| E, J, L, S | €1,900 | €23.00 | €15.00 |
| Q, T, U, U1 | €2,100 | €25.00 | €16.60 |
| G, H, K, V, W | €3,900 | €30.00 | €18.10 |
| H1, K1 | €4,200 | €31.00 | €19.90 |
| N1 | €4,200 | N/A | N/A |
IMPORTANT
Fuel Policy
All cars come with full tank. Must return full. Fuel deposit: €100. If returned with less: fuel cost + €11.70 refueling fee.
Deposit & Credit Card
Pre-authorization required for the excess amount. Even with Super CDW, ensure your card has at least €500 credit limit to cover minimums and fuel. NOTE: Some companies do not accept American Express.
- Inter-island movement PROHIBITED - Cars CANNOT go to other islands. Each island requires separate booking.
- Minimum Age - 23 years + 1 year driving experience (18-22 accepted with young driver fee)
- Documents - Credit card + Passport + Driving license
- International License - Required if license not in Roman alphabet (Arabic, Greek, Russian, Chinese)
- UK License Holders - Must present both photocard AND paper counterpart
Cancellation Policy
- FREE Cancellation - If cancelled at least 7 days before arrival date
- Early returns are NOT credited
- Changes subject to new rates
- Refunds only via PayPal
Legal Information
- ALWAYS obtain police report in case of accident
- Insurance VOIDED if driver under influence of alcohol, drugs or narcotics
- Insurance VOIDED if car used in competitions, rallies or bets
- Quotes valid for 24 hours only
- Automatics, Vans and Convertibles should be booked well in advance - sell out months ahead
- If car not available due to overbooking, call us immediately