Terms and Conditions
Select a rental company to review its terms and conditions.
Sicily By Car Terms and Conditions - Ask Carlos!
Key supplier conditions for Sicily By Car in Portugal (Lisbon and Porto), summarized for quick review.
For full legal wording, always check the official PDFs at the bottom of this page.
Standard Rate - Included
Unlimited mileage (except where stated), Collision Damage Waiver (CDW), Theft Cover, Third-Party Liability (TPL), Roadside Assistance, VAT, vehicle preparation and registration fees.
Standard Rate - Not Included
Damage/theft total elimination, fuel, refueling service charge, fines, optional coverages (such as Road Assistance Plus and extra protections), premium location fee, extras, supplements, and any penalties or administrative fees.
Super Rate - Included
Unlimited mileage (except where stated), CDW, Theft Cover, TPL, Smart Silver Cover Protection, VAT, vehicle preparation and registration fees.
Super Rate - Not Included
Fuel, refueling service charge, fines, selected optional coverages, premium location fee, extras, supplements, and penalties/administrative charges.
Super Rate Security Deposits
| Segment | Super Rate Deposit |
|---|---|
| Mini (Group A, A1, AA, AA1, B) | 300 EUR |
| Economic (C, CA) | 300 EUR |
| Economic PREMIUM (CP, CAP) | 300 EUR |
| Compact (DS, DAS, E, EA, EWA, FS, FSA, IS, ISA, ISA1) | 300 EUR |
| Intermediate (GS, GA) | 300 EUR |
| Intermediate PREMIUM (OS, OSA) | 500 EUR |
| Premium (HA, HSA, HSAP) | 500 EUR |
| Premium Plus (JWA) | 500 EUR |
| Luxury (LSA) | N/A |
| Mini Van 5+2 (NA) | 500 EUR |
| Mini Van PREMIUM 5+2 (NAP) | 500 EUR |
| Minibus (M, MA, MEV) | 500 EUR |
| Minibus PREMIUM (PA) | 500 EUR |
Standard Rate Security Deposits
| Segment | Excess Amount | Deposit Amount |
|---|---|---|
| Mini (Group A, A1, AA, AA1, B) | 1,600 EUR | 1,200 EUR |
| Economic (C, CA) | 1,850 EUR | 1,300 EUR |
| Economic PREMIUM (CP, CAP) | 1,950 EUR | 1,400 EUR |
| Compact (DS, DAS, E, EA, EWA, FS, FSA, IS, ISA, ISA1) | 2,000 EUR | 1,500 EUR |
| Intermediate (GS, GA) | 2,500 EUR | 1,700 EUR |
| Intermediate PREMIUM (OS, OSA) | 2,750 EUR | 1,900 EUR |
| Premium (HA, HSA, HSAP) | 2,900 EUR | 2,100 EUR |
| Premium Plus (JWA) | 2,900 EUR | 2,100 EUR |
| Luxury (LSA) | 4,000 EUR | 4,000 EUR |
| Mini Van 5+2 (NA) | 2,900 EUR | 2,100 EUR |
| Mini Van PREMIUM 5+2 (NAP) | 2,900 EUR | 2,100 EUR |
| Minibus (M, MA, MEV) | 3,000 EUR | 2,200 EUR |
| Minibus PREMIUM (PA) | 3,000 EUR | 2,200 EUR |
Method of Payment
Customers may pay reservations using Visa, Amex and Mastercard cards (credit card, debit card and prepaid cards), following the booking instructions. If not prepaid online, payment is made at the counter.
As rental guarantee, a valid credit card in the main driver's name must be presented physically. Prepaid, recharge or virtual cards are not accepted for the security hold.
Debit Cards Deposits
Visa and Mastercard debit cards are accepted only when Super Rate is purchased, or on Standard Rate when Smart Silver / Smart Gold Cover Protection is added, and the card must be under the customer's name.
Important Information
- •Driving on unpaved roads is strictly forbidden.
- •Vehicles should be returned during office opening hours. Out-of-hours return risk remains with the customer until staff receives and checks the vehicle.
- •For out-of-hours reservations, flight number and customer mobile phone are mandatory.
Meet & Greet
Flight number is mandatory (ideally at least 3 days before pickup). If a flight is delayed, the customer should contact the Sicily By Car location.
Lisbon Downtown has no Meet & Greet.
Address: Av. Antonio Augusto Aguiar 30, 1050-016 Lisboa
Phone number: +351912901236
Office Opening Hours
08:00 to 20:00 - Monday to Sunday
Minimum and Maximum Age
Minimum age is 18 or 25 depending on selected category. All drivers must hold a valid driving license for at least one year. A young driver surcharge may apply for drivers under 25 years old (commonly ages 18-24).